Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing or using the Meridian Health Tracker application (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access the Service. We reserve the right to update or modify these Terms at any time without prior notice.

2. Description of Service

The Meridian Health Tracker is a health and wellness application that provides personalised health insights, daily scoring, reporting, and AI-powered recommendations based on data you provide.

The Service includes features such as health goal tracking, nutrition logging, exercise tracking, sleep monitoring, supplement management, mood check-ins, blood test and genetic data storage, and AI-generated health reports.

3. User Accounts

To use the Service, you must create an account by providing your email address and a password. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use of your account
  • Ensuring that the information you provide is accurate and complete

4. User Content and Data

You retain ownership of all health data and content you submit to the Service. By submitting data, you grant us a limited licence to process, store, and use that data solely for the purpose of providing the Service to you.

You are solely responsible for the accuracy and completeness of the health data you provide. The Service’s insights and recommendations are only as good as the data you supply.

You may delete your account and all associated data at any time through the Service’s settings. Upon deletion, your data is permanently removed and cannot be recovered.

5. AI-Generated Content

The Service uses artificial intelligence to generate health insights, reports, and recommendations. You acknowledge and agree that:

  • AI-generated content is for informational purposes only and does not constitute medical advice
  • AI-generated content may not always be accurate, complete, or suitable for your specific circumstances
  • You should not rely solely on AI-generated content for making health decisions
  • You should consult with a qualified healthcare professional before making any changes to your health regimen
  • We are not liable for any decisions you make based on AI-generated content

6. Not Medical Advice

The Service and all content provided through it are for informational and educational purposes only. Nothing contained in the Service should be construed as medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received through the Service.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Submit false, misleading, or fraudulent health data
  • Attempt to gain unauthorised access to other users’ data or system resources
  • Interfere with or disrupt the Service’s functionality
  • Use the Service for any purpose that is unlawful or prohibited by these Terms
  • Reverse-engineer, decompile, or disassemble any part of the Service

8. Intellectual Property

The Service and its original content (excluding user-provided data), features, and functionality are and will remain the exclusive property of The Meridian Health and its licensors.

Our trademarks, service marks, and trade dress may not be used in connection with any product or service without the prior written consent of The Meridian Health.

9. Limitation of Liability

To the maximum extent permitted by law, The Meridian Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or other intangible losses, resulting from:

  • Your use of or inability to use the Service
  • Any errors or inaccuracies in AI-generated content
  • Unauthorised access to or alteration of your data
  • Any interruption or cessation of the Service
  • Any decision you make based on information provided by the Service

10. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of the Service will be accurate or reliable.

11. Indemnification

You agree to defend, indemnify, and hold harmless The Meridian Health and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

You may terminate your account at any time by deleting it through the Service’s settings or by contacting us. Upon termination, your right to use the Service will immediately cease.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which The Meridian Health operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service will be resolved in the courts of that jurisdiction.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at [email protected].